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2020—The Year the World Was Awakened to the Importance of Supply Chain Management
Some consumers have an understanding of and appreciation for the importance of supply chains. However, most also take for granted that a supply chain performs flawlessly. Over many years, we have been lulled into a false sense of supply chain stability and security. From the consumer perspective, this belief is primarily the result of a product being immediately available when we shop or having it delivered the next day to our doorstep from a fulfillment center. When this happens, the obvious conclusion is, “it must be working.” The coronavirus disease 2019 (COVID-19) pandemic challenges conventional wisdom related to the resiliency and agility of the supply chains in health care and many other industries.
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